Executive Programme in Operations Management and Analytics (Batch 7)
Features
Programme Overview
An interdisciplinary programme for decision-makers, new managers, and experienced professionals across functions to build strong capabilities in operations strategy and analytical thinking. The curriculum blends core operations management with advanced analytics, covering supply chain optimisation, quality control, Six Sigma, capacity planning, and emerging technologies such as AI, IoT, and Digital Twins. Delivered through live online classes, self-paced learning, and case-based pedagogy, the programme comprises 12 modules in Operations Management and 3 in Analytics. Participants graduate equipped to use data-driven insights to streamline operations, reduce inefficiencies, and lead scalable transformation, backed by the academic rigour and reputation of IIT Delhi in the era of Industry 4.0 and beyond.
₹ 1,40,000 + 18 % GST
Registration Closed
Class Schedule
9 Months | 3 Hours Per Week
Sunday, 9:30 am to 1:00 pm
Eligibility Criteria
Graduates & Diploma holders (10+2+3) are acceptable
Programme Highlights
E-Certificate Of Successful Completion From CEP, IIT Delhi
Explore Real-world Case Studies/caselets
Peer-to-peer Learning And Expand Your Professional Network
Learn The Role Of Analytics In Operations Management - Core Industry Operations
Experience High-impact Live Online Learning
Gain Industry-oriented Insights From Eminent IIT Delhi Faculty Members
Rigorous Curriculum Developed In Collaboration With IITD’s Faculty
Twelve Modules On Operations Management, And Three Modules On Analytics
Programme Modules
Introduction to Concepts, Tools, Techniques and Analytics Traditional and Advanced Production Systems Need for product redesign and development
Chase and Production Level Strategy Mixed strategy Capacity Management (CPOF and Capacity bill, resource profile)
Preventive and Proactive Maintenance Policy Queue Planning (M/M/1, M/M/S, M/D/1 Models for job in queue management)
Six Sigma Process in Operations Quality Control Charts (X and R-Charts, P & NP Charts)
Types of Inventory Costs EOQ/POQ/PPB Models Multi-Criteria ABC analysis
MRP Construction
MRP Nervousness
This Module will provide insights to construct MRP Tables for dynamic/fluctuating product demand. The MRP tables provide time-scheduling information about when and how much the material needs to be procured to meet the market demand of the final product. The MRP table will integrate the inventory models discussed in Model VII to optimise the ordering policy. Finally, the MRP Table would help inventory managers to procure inventory at the right time in the right quality at the minimum inventory procurement cost.
Time Series models (Exponential, Adjusted Exponential, Winter Holt model) Regression (Linear Trend Model)
Demand Forecasting
Business Simulation in Operations
Decision Tree Analytics
This module will demonstrate the application of various forecasting models discussed in Module II, using R and Excel on historical sales data. It will help sales managers and decision-makers estimate the most accurate demand forecasts with minimal error. By the end of the module, participants will be equipped to apply forecasting models in R and Excel to effectively predict future demand
Vendor Selection and Evaluation
Risk Mitigations in Operations
This module will cover the application of various MCDM (Multi-Criteria Decision-Making) tools and techniques for selecting vendors, machines, parts, and product designs—particularly for medium- and long-term industrial decisions. Participants will also learn how to apply MCDM methods for risk mitigation in supply chains. Techniques covered include ISM, AHP, and TOPSIS. Ultimately, this module will enable managers to make informed short-term, medium-term, and long-term decisions, such as selecting suitable vendors or mitigating operational risks within the supply chain
Product, Process, Fixed and Cellular Layout
CPM and PERT analysis of the project
Why: Operations in projects require hybrid management.
Content: Agile for operations, hybrid project approaches, rapid prototyping, and operationalising project deliverables
Production Management
Facility Layout Planning
Why: Highly effective in process industries, manufacturing, and services.
Content: TOC principles, constraint identification, throughput maximization.
Why: Essential for future-ready operations managers
Content: IoT, process automation, digital twins, cloud-based operations management, additive & smart manufacturing
Why: The service sector is a large employer; service design differs from manufacturing
Content: Blueprinting, customer experience, service quality (SERVQUAL), omni-channel delivery, Service design and delivery, Service quality management
Why: Generative AI is revolutionizing process automation, predictive maintenance, demand forecasting, quality assurance, process innovation, and problem-solving in operations. Familiarity with GenAI is fast becoming essential for future-ready operations leaders.
Content: Overview of GenAI technologies, Predictive maintenance and failure analysis, GenAI-powered process automation: documentation, SOPs, troubleshooting, etc.
Note: This is an indicative list of course topics and is subject to change as per IIT Delhi’s discretion
Learning Outcomes
Understand core operations concepts, tools, and analytics techniques.
Master production and capacity planning strategies.
Learn maintenance policies and queue management models.
Apply Six Sigma principles and quality control tools in operations.
Optimise inventory using EOQ, POQ, and ABC analysis.
Build and interpret MRP tables for dynamic demand scenarios.
Forecast demand using time series and regression models.
Leverage predictive and descriptive analytics for decision-making.
Explore digital operations, Industry 4.0, and GenAI applications. Apply all concepts through a hands-on capstone project
Tools
MS Office
Excel
AI
Machine Learning
Power BI
Programme Coordinator
Professor Surya Prakash Singh
Professor
Head of Department of Management Studies
Indian Institute of Technology Delhi
Prof. Surya Prakash Singh is a Dhananjay Chair Professor in the Department of Management Studies (DMS), Indian Institute of Technology Delhi (IITD), India. He is also serving as chairperson of the Operations & Supply Chain group at DMS, IIT Delhi. He holds a PhD from IIT Kanpur. He is also a postdoctoral fellow from the NUS Singapore-MIT USA alliance. He has also been a visiting fellow at Newcastle Business School, Newcastle University, UK; and visiting professor at Aalborg University, Denmark and IMT Atlantique, Nantes, France. In addition to this, he was also associated in various capacities at some of the B-Schools in the country, such as IIM Amritsar, IIM Bodhaya, IIM Kashipur, IIM Ranchi, IIM Rohtak, IIM Raipur, MDI Gurgaon, SNU Gr. Noida, SCMHRD Pune, XLRI, and XIM Bhubaneswar.
His research interests are broad in the area of Operations & Supply Chain Management, Big Data applications in Operations, Industry 4.0, Blockchain Technology, and developing heuristics and metaheuristics approaches. His work has been published in leading international journals of repute. More than 160 research papers have been published in various international journals and conference proceedings. He has also Guest Edited special issues for Annals of Operations Research; Production Planning & Control; Resources, Conservation & Recycling; Global Journal of Flexible Systems Management; Management of Environmental Quality; Sustainability; and International Journal of Logistics Management. In addition, he is also actively involved as an Associate Editor at the Journal of Cleaner Production & Global Journal of Flexible Systems Management, and Area Editor at Operations Management Research. He is also acting as an Editorial Board member at the International Journal of Information Management and the International Journal of Information Management Data Insight.
Prof. Singh believes in action research; therefore, he has done various projects and consultancies at domestic and international levels to show the real application of the research which he carried out and published in various journals of repute. Some of the organizations where he showed application of research are UKIERI British Council Division UK; BASF SE Germany; Ministry of Tribal Affairs, Govt. of India; Indian Oil Corporation Limited; Rail Vikas Nagar Limited; UP Sugar Mill Associations; National Buildings Construction Corporation India; Airport Authority of India Ltd., UGC India; Central Council for Research in Ayurvedic Sciences-India; Public Health Engineering Department, Govt. of M.P., National Highway Authority of India Limited, Govt. of India; Ivory Education Pvt. Ltd, New Delhi, and SPARC, GoI
Programme Sample Certificate
Participants who satisfy the requisite attendance criteria (50%) will be eligible for the ‘Participation Certificate’.
Participants who successfully meet the evaluation criteria (Aggregate Marks > 50%) and satisfy the requisite attendance criteria (50%) will be awarded a ‘Successful Completion Certificate’ from the Continuing Education Programme (CEP), IIT Delhi.
Installment Schedule
Programme Fee ₹ 1,40,000 + 18 % GST
Instalment | Date | Amount (₹)** |
Application Fee | Application Fee | 1,000 + 18 % GST |
1st Instalment | Within 3 days of the release of an offer letter | 70,000 + 18 % GST |
2nd Instalment | 19th July, 2026 | 70,000 + 18 % GST |
Note:
*GST @ 18% will be charged extra in addition to the fees
The application fee of INR 1,000/- + 18% GST is non-refundable and non-transferable. This fee is in addition to the programme fee and will not be adjusted against the total programme fee.
Refund Policy
Candidates can withdraw within 15 days from the programme start date. A total of 80% of the total fee received will be refunded. However, the applicable tax amount paid will not be refunded on the paid amount.
Candidates withdrawing after 15 days from the start of the programme session will not be eligible for any refund.
If you wish to withdraw from the programme, you must email cepaccounts@admin.iitd.ac.in and crm.supportiitd@jaro.in, stating your intent to withdraw. The refund, if applicable, will be processed within 30 working days from the date of receiving the withdrawal request.
Programme Related Video
Testimonials
Frequently asked questions
This 9-month programme features engaging online live lectures.
The candidate must have a bachelor’s degree in any discipline from a recognized university with aggregate marks > 50% or equivalent Diploma is also accepted.
The programme is offered in an online mode, and the classes are conducted through live interactive sessions by experienced faculty members of IIT Delhi. Participants will also get access to self-paced lectures.
New Managers in operations roles (such as core operations, project management, business excellence, or program management) looking to build a strong foundation in operational concepts like capacity planning, workflow optimization, and error reduction.
Mid to Senior-Level Managers aiming to refresh and deepen their understanding of key operations principles.
Executives from manufacturing, quality, and business excellence functions seeking to enhance cost efficiency, quality, flexibility, and overall operational performance.
Fresh Graduates aspiring to build a career in core operations with strong conceptual grounding and practical exposure.
Entrepreneurs passionate about solving operational challenges and driving improved management practices within their organizations.
The programme fee is INR 140,000 plus applicable GST.
Tools such as Excel, R, Lingo, Power BI, Cloud-based analytics, Machine Learning etc. will be covered during the course of the programme.
Screening and selection will be done by IIT Delhi based on the candidates’ profile and their write-ups on “Expectations from the Programme”.
Profile Building: Rigorously building the candidate’s profiles and resume, scrutinising their LinkedIn profiles. Jaro Education enables personalised feedback to boost overall virtual presence.
Resume Review: Moving forward with carefully curated resume reviews that ensure you are interview-ready for the workplace of tomorrow.
Career Enhancement Sessions: Bridging connectivity to link the best talent with organisations through eminent sessions from top-class industry speakers.
Note: IIT Delhi or Jaro Education do not guarantee or promise you a job or advancement in your existing position. Career Services is simply provided as a service to help you manage your career in a proactive manner. Jaro Education provides the Career Services described here. IIT Delhi is not involved in any way with the Career Services described above and offers no commitments.